This Website (jayatravel.in) (the “Site”), is owned and operated by jayatravel.in (hereafter “Jaya Travel”, “Jaya Travel & Tours,” “We“, or “Us“).

The following sets forth the terms and conditions under which you may use this Site (collectively the “Terms“). Please read these Terms carefully. If you do not agree to the Terms stated here, please DO NOT use this Site. By using this Site, you are representing and warranting Jaya Travel that you accept and agree to be bound by these Terms. The term “You” as used in these Terms refers to all individuals and/or entities accessing this Site for any reason. We reserve the right at any time to revise these Terms, and as you will be bound by such revisions, please periodically review these Terms.

In order to use this Site and/or the services and products provided through this Site, you must minimally satisfy the following conditions:

• You must be at least 18 years of age.
• You will use this Website in accordance with these Terms.
• You have the legal capacity to create a binding legal obligation.
• You will only use the services of the Site to make purchases and/or reservations, only if you are authorized to do so both on your behalf and on behalf of third parties.
• All information supplied by you is true, accurate, current, and complete.

QUALIFICATIONS & IDENTITY

The specific terms and conditions for the services or products purchased may be subject to additional limitations. Booking terms and conditions will vary based on your itinerary. Please see your itinerary for specific details.

You understand that you are financially responsible for all uses of this Site by you.

We reserve the right to deny any user access to this Site without notice.

PRODUCTS AND SUPPLIERS

We offer a variety of travel-related products from various suppliers (“Suppliers”) and service providers (“Service Providers”). Suppliers and Service Providers are hereinafter collectively referred to as (“Provider(s)”). Each Provider has its own terms and conditions that apply to your particular itinerary (in addition to our general terms and conditions), and you should make sure that you familiarize yourself with them. Some of these terms and conditions may limit or exclude the Provider’s liability to you.

Jaya Travel is acting as an intermediary or a “Booking Agent” for products and services that are not directly supplied by us (e.g., air carriage and ground transportation, hotel accommodations, tours, etc.). We are not a co-vendor of such products and services. You may be entering into a separate contract with such Providers in connection with such products and services. You agree to all fees charged for the products and services requested by you (or anyone using your account and login information), including those additional terms that Providers may require at the time of use (including but not limited to airline baggage fees, airline seat assignment fees, accommodation resort fees, and supplier deposits).

When you book services using Jaya Travel, you authorize us to act as your representative during the process of booking such services from the selected Provider. By doing so, you also authorize us to make a payment for the above-mentioned products and/or services in your name and on your behalf, as required. We shall confirm the booking and process payment directly or through the Provider accordingly, depending on which product you book. The amount you are going to be charged will be displayed before your booking is confirmed by you. We reserve the right to cancel your booking and/or flight at any time if full payment is not received by us in a timely fashion.

Any breach of the terms and conditions of the providers of such products may result in the cancellation of your reservation, booking, the denial of access to the applicable product or travel services, the loss of any funds paid for such reservations, bookings, and/or the debit of your account for any costs we incur as a result of such a breach.

TRAVEL INFORMATION

The Site displays, among other things, information about travel locations, airfare, flight times and dates, tours, packages, insurance, cruises, transportation, foreign currency, schedules, and travel companies.

This information is supplied to us by third-party Providers; such are airlines, hotels, and transportation suppliers. We have taken reasonable measures to ensure such information is correct and up to date; however, we cannot guarantee the accuracy of such information and recommend you confirm all information contained on or linked from the Site with the Provider.

The details of the prices, packages, tours, flights, and other information displayed on the Site are subject to change without notice. The travel products and services described on the Site are subject to availability.

It should be noted that all documents issued to travelers are non-transferable. Such documents may include but are not limited to, airline tickets, hotel vouchers, tour vouchers, or any other document used to confirm an arrangement with a Provider. Such documents may also be subject to conditions such as but not limited to, being non-refundable, non-date-changeable, and subject to cancellation or amendment fees. It is your responsibility to familiarize yourself with these conditions.

BOOKING AMENDMENTS

Once you have completed your booking on our website, you will receive a booking confirmation from Jaya Travel to the email address provided by you. This email serves as proof that you have successfully made a reservation with us and it reflects your passenger(s) details, itinerary details, and summary of charges. Please review this information and contact a Jaya Travel representative immediately if the information shown on the booking confirmation is incorrect. The ability to amend the booking may be limited after 24 hours of purchase.

Voluntary Refunds: Many travel products are non-refundable after purchase. If you request a refund of your booking and the refund is permitted and possible, the refundable amount will be credited back to the original form of payment. Please be advised that the return period depends on Provider policies and your bank’s refund processing policy.

Refunds are subject to any Provider and Jaya Travel service and/or administrative fees which may be deducted from the amount of the refund.

Airline Schedule Changes (Involuntary): The contract you enter into with our Providers may allow them to cancel or amend the booking. As your booking agent, we will use all reasonable efforts to contact you via the details provided by you to ensure that you are promptly notified of any significant changes once we become aware of such changes (if there is time before your departure), but we accept no liability for any changes or costs incurred that may result. Subject to the Provider’s terms and conditions, you will then have the choice of accepting the change of arrangements, accepting an offer of alternative travel arrangements if one is made available by the supplier, or canceling your booked arrangements and receiving any applicable refunds. We do not guarantee that any refunds will be available.

If a schedule change or cancellation is made within 24 hours of departure, you may be contacted by the supplier directly if you have provided your contact details. Please ensure that you have given your contact email address to us and that you regularly check for messages before you leave. We have no control over airline schedule changes and accept no liability for costs that may arise due to such changes.

After you have started your journey, it is your responsibility to check with the airline that any onward flights you have confirmed are operating as booked. We strongly recommend that you check your itinerary on the airline’s website at least 72 hours before the scheduled departure of each flight to do this.

DOMESTIC TRAVEL (WITHIN INDIA)

Every air traveler 18 years of age and older will need either an Aadhaar card, voter ID, passport, or another acceptable form of ID to fly within India. Please check with the relevant authorities for more details.

INTERNATIONAL TRAVEL

It is solely your responsibility to review and fulfill all passport, visa, immigration, and health requirements applicable to your itinerary. You should confirm the required travel documents and inoculations with the relevant airline and embassies and/or consulates, including countries of transit. We do not accept any responsibility in the event you are unable to travel due to not complying with any such requirements.

We recommend that you review travel warnings, announcements, and advisories issued by all relevant governments prior to making your journey.

PAYMENT

When you make a booking with Jaya Travel, you will need to provide us with accurate credit or debit card details. By providing us with payment account information, you authorize Jaya Travel and/or our Providers to charge you for the total amount of travel services. If we encounter any issues while processing your payment, we will notify you. We will not be liable for any subsequent price increase as a result of payment failure.

Jaya Travel will not be under any obligation to issue tickets before the payment process has been completed. You will receive your booking confirmation and electronic invoice via email to the address provided by you at the time of your booking. In the event full payment is not received prior to your departure date, we reserve the right to cancel all your bookings.

You are responsible for, and agree to pay, for any and all products and services ordered or reserved through the Site by you or anybody using your account and login information.

You are required to keep your account and login information confidential. In the event you believe your account information has been compromised, you must contact Jaya Travel immediately.

INTELLECTUAL PROPERTY

All software, design, textual, graphical (including trademarks), and other content, including without limitation HTML code controls contained in the Site, created by or for us, are protected by Indian intellectual property laws. Re-publication or citation of any content generated by the Site without our written consent is expressly prohibited.

DISPUTES

Any disputes arising out of this Agreement will be settled by binding arbitration in accordance with Indian law and held in Maharashtra, India. The prevailing party in any such action shall be entitled to recover all of its costs and expenses, including reasonable attorney fees, incurred in bringing or defending such action.

CREDIT CARD CHARGEBACKS

You are solely responsible for verifying any payment information entered on the Site or provided to us. You agree to indemnify us from any loss or damage we incur due to the failure of any method of payment.

LIMITATION OF LIABILITY

We will not be responsible for: (I) any damages to or viruses that may infect your computer equipment or other property as the result of your access to, use of, or browsing on the Site, or (II) any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental, or consequential damages.

INDEMNIFICATION

You agree to indemnify us, our Affiliates, any of our Providers, and any such parties’ officers, directors, employees, and agents from and against any claims brought by you or third parties as a result of your breach of this Agreement.

DISCLAIMER

We make no representations about the suitability of the information, software, products, and services provided by us or contained on the Site for any purpose. All such information, software, products, and services are provided “as is” without a warranty of any kind.

CONTACTING JAYA TRAVEL & TOURS

If you have any questions about our terms of use, privacy policy, or how we use cookies and other tracking technologies, please contact us at: info@jayatravel.in.